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Delivery & Returns

Delivery Policy

We always aim to dispatch within 48 hours. This may not be possible during busy periods

We will always try to confirm dispatch by email within 24 hours of handing the order over to Royal Mail. We aim to have more than 90% of orders delivered within 5 working days of the order being placed, but please allow 15 working days for the delivery.

We offer free shipping on all UK orders over £7 placed through this website. International shipping rates are listed below:

                               EU                                 Rest of World

 Under 0.25 Kg         £3.00                             £3.50

 0.25 Kg - 0.5 Kg       £5.00                             £6.50

Please check with us first for all packages over 2kg. The average bib weight is 20g; 25 bandana bibs would weigh 0.50kg.

 

Returns Policy

We have a ‘no-quibble’ return policy. If for any reason at all you are not happy with your purchase, we are happy to exchange it or to refund you in full. You have up to two months to make up your mind, as long as the item is unused and has its original tags or original packaging. Please return the purchase, in its original packaging, within 60 days. In the unlikely event that an item is defective in any way, please advise us within a reasonable time:

Freepost Funky Giraffe RTGA-EKHT-LHRL

Unit 1, Twydale Business Park

Skerne Rd

Driffield

East Yorks

YO25 6JX

Once we have received your returned purchase, we will refund the price of your purchase to the original card details or exchange it for another design, depending on your instructions. Please note that we are unable to reimburse the cost of postage if the item is being returned because you have changed your mind about it. This return policy is in addition to your legal rights and does not affect your statutory rights in any way.

 

 

See why our customers rate our service as excellent

See why our customers rate our service as excellent