Delivery & Returns
We always aim to dispatch within 48 hours. This may not be possible during busy periods
As of 1st December we are switching from Royal Mail due to service issues and are switching to Fast Dispatch Ltd who aim to deliver next day in most postcodes except for the following postcodes AB, DG, HS, IV, KA, PA, PO30-41, TR21-25, BT, GY, IM, JE, KW, PH, TD, ZE
We aim to have more than 90% of orders delivered within 5 working days of the order being placed, but please allow 15 working days for the delivery.
International shipping rates are listed below:
|EU||Rest of World|
|0.25KG - 0.5KG||£9.5||£15|
Please check with us first for all packages over 2kg. The average bib weight is 20g; 25 bandana bibs would weigh 0.5kg.
We have a ‘no-quibble’ return policy. If for any reason at all you are not happy with your purchase, we are happy to exchange it or refund you in full. You have up to two months to make up your mind, as long as the item is unused and has its original tags or original packaging. Please return the purchase in its original packaging, within 60 days. In the unlikely event that an item is defective in anyway, please advise us within a reasonable time:
Once we have received your returned purchase, we will refund the price of your purchase to the original card details or exchange it for another design, depending on your instructions. Please note that we are unable to reimburse the cost of postage if the item is being returned because you have changed your mind about it. This return policy is in addition to your legal rights and does not affect your statutory rights in anyway.
Items which have been personalised are not eligible for the standard returns policy, Please be careful in selecting the colour and sizes of bibs as well as spellings. We can not accept returns of personalised items unless there is a material defect.